Customer Services / Servicio Al Cliente

Detalles de la oferta

**Who we are?**At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.**Job Overview**To be the main contact for SME and Network clients to serve, coordinate, and follow up on service orders with the different operational departments and Schenkeroffices/partners to report on the status of their shipments, as well as to identify and provide efficient solutions to deviations and complaints from clients and networks that arise during the shipping process to ensure the quality of service, development, and permanence of accounts in the company based on international regulations, procedures, and guidelines defined internally.Your responsibilities will include:- Provide support and follow-up for our port and airport operations, including loading and unloading maneuvers, transfers, and confrontations.- Resolve problems and make decisions within logistics processes.- Handle different types of merchandise at a basic level, such as oversized, dangerous, and refrigerated goods.- Work on understanding customer needs and provide support in customer service.**What you need to succeed****(Qualification****s, experience, skills, attributes)**- At least 1 year of experience in a similar position- Advanced English- Bachelor's Degree in Business Administration, Logistics, or a related field- Basic understanding of reading quotes and foreign trade, as well as national and international regulations for goods traffic.- Knowledge of main ports, airports, international crossings, and coordination of different transport modes, including customs clearance basics.- Ability to use and learn shipmnt management systems, with skills in weight and cubic capacity calculations.


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

Valet Parking - Nocturno

En **Holiday Inn Express & Suites Querétaro**, nos especializamos en los viajes simples e inteligentes. Se parte de la familia **'Holiday Inn Express & Suit...


Holiday Inn Express & Suites Querétaro - Querétaro

Publicado 8 days ago

Ejecutivo Telefónico

**¿Quiénes somos?** Despacho Jurídico EPKER SC, somos un Contact Center dedicado a ofrecer las mejores alternativas y soluciones al cliente. Buscamos talent...


Despacho Jurídico Epker Sc - Querétaro

Publicado 8 days ago

Ventas, Atencion A Clientes

Empresa dedicada a la fabricación de mobiliario busca: Ejecutiva de Ventas **Requisitos**: - Preparatoria conlcuida - EXPERIENCIA EN VENTAS - Gusto por las...


Sitmobel - Querétaro

Publicado 8 days ago

Recepcionista Bilingüe

Descripción del empleo - **REQUISITOS**_ - **INDISPENSABLE EXCELENTE PRESENTACION**: - **INDISPENSABLE TENER EXPERIENCIA COMO RECEPCIONISTA EN HOTELERÍA**: ...


Domun Hotel - Querétaro

Publicado 8 days ago

Built at: 2024-12-23T17:32:59.019Z