.Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We're a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we're building a great company that is laser focused on three core values:**1. Ensure Customer Success** - Obsessive and unwavering commitment to making customers successful.**2. Focus On Results** - Relentless focus on delivering results through innovation and a bias for action.**3. Strive For Excellence** - Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.**Responsibilities**:- Inspire Confidence via Coupa's Customer Value Focus- Educate on Best Practices and Implementation Model- Mitigate Risks and Manage Expectations- Optimize the project for maximum ROI and mínimal riskKey Activities:- Ensure that all prospects receive a presentation/discussion on the Value Services organization and structure which is intended to inspire confidence in Coupa's Customer Focus.- Act as a liaison with the many Coupa implementation partners and Coupa Sales teams to ensure that the right mix of skills, tenure, and culture fit the customer's implementation needs.- Lead scoping discussions across all Coupa Modules either solely or with partners to ensure that customers participate in scoping discussions and decisions. Additionally, use these sessions to steer customers to optimal adoption paths.- All Coupa projects include Coupa Experts, the CSP will identify the correct mix of Expertise to augment Coupa partners or to lead projects. The CSP will support the process of proposing, refining, and SOW creation for these tasks.- CSPs will support the RFP process as it pertains to implementation scope and will provide estimates and/or content.- CSPs will take on internal special projects in areas focused on scaling and operationalizing the practice.**Requirements**:- 5-15 years working in a similar role selling consulting projects, solutions or managed services for a Software/SaaS firm- Must have structured and sold medium to large services engagements with global 2000 customers.- Extensive, relevant experience of selling professional services to executive level prospects- Credibility at all levels and evidence of building strong relationships internally and with the customer and partners- Structured and rigorous yet able to take risks where necessary & solutions-minded- Possess a strong service orientation and finds challenge in problem-solving complex situations- Strong knowledge of tools including SFDC, Excel, OpenAir or similar- This role reports to the Vice President Customer Solutions for North and South America
