.A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.LET'S START WITH OUR VALUESMeaningful connections start with AUTHENTICITYWe do our best work by being CURIOUSWe grow by remaining DYNAMICOur success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCEAt the heart of great partnerships, we'll always find EMPATHYWHAT IS YOUR ROLEAs the Student Re-engagement Manager, you will be responsible for identifying and reaching out to extended students who dropped from the program. Your primary objective will be to reengage these students and provide guidance to support their successful return to the extended course. You will act as an advocate for students, offering personalized assistance and support throughout the re-entry process.WHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.WHAT WILL YOU DOIdentify and contact extended students who dropped out of the program to understand the reasons for their departure.Develop personalized re-engagement strategies for each student, addressing their specific concerns and needs.Act as the primary point of contact for dropped students, providing ongoing support and guidance during the re-entry process.Collaborate with the Student Success team to develop initiatives that improve student retention and reduce drop rates in the extended course.Maintain accurate records of re-engagement efforts and student interactions, ensuring timely follow-ups and documentation.Provide information about resources, academic support services, and financial aid options to facilitate the re-entry process.Assist students in completing necessary paperwork and enrollment procedures to re-enroll in the extended course.Collaborate with other departments, including Finance and Academic Advising, to ensure a smooth transition for re-entering students.Monitor students' progress upon re-entry, identifying potential challenges, and providing proactive support to enhance their success.Share insights and feedback with relevant teams to continuously improve the re-engagement process and overall student experience.WHAT WE'LL LIKE ABOUT YOUYOU ARE…Curious and authentic, just like us! #beboldrAn analytical and critical thinker, with an eye for even the most minute of detailsPassionate about client satisfaction