Customer Success Manager

**What's the opportunity?**We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers.**What will I be doing?**:- Working with both our internal teams as well as clients.- Provide "voice of customer feedback" to internal DLOCAL teams.- Develop effective long-term key customer relationships.- Collaborate with customers to better understand their goals and ambitions.- Prioritize discovery of customer strategic needs, initiatives, and deployment opportunities to develop and align prioritized project plans for assigned accounts with identified milestones and goals.- Develop Customer Success methodologies and own team initiatives that improve productivity.- Interact and work together with the different areas of the company.**What skills do I need?**:- Fluent in written and verbal English.- Customer Success experience (B2B preferred).- Advanced Excel Skills.- Experience in payments - Huge advantage.- Background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals.- Ability to travel.- Team spirit and proactive behavior.