Customer Success Manager

Detalles de la oferta

**At Ad-velopment,** we work with advertisers that focus on products aimed at social discovery, entertainment, and communication.
We believe that communication is far gone global and more people should enjoy its benefits so we look to affiliate partners willing to promote this opportunity far and wide and expand our network.
Or, to be exact, look for affiliate partners to help us to attract the traffic that corresponds to our advertisers needs.
**Our central values are people and the team.
** We are constantly searching for outstanding result-oriented individuals who will be directly impacting our partners products and businesses.
**Essential and desirable skills and experience**:
- The English language proficiency - intermediate level and higher (interview may be held in English);
- The Spanish language proficiency - native speaker or upper intermediate and higher;
- Experience of managing relationships with various partners and stakeholders;
- Willingness and ability to address system-wide problems (systematic problem-solving);
- Highly responsible and reliable, with a strong level of self-awareness;
- Strong analytical skills, attention to details;
- Experience of working in IT, marketing, advertising or audit will be a plus.
- Portuguese will be a plus but not obligatory

**Key Responsibilities**:

- Building high touch, consultative and strong relationships with our partners through regular and open communications
- Providing trainings and presentations on products, new features and motivational plan
- Training new partners onboard
- Assisting existing partners with prompt replies, helping them fully use the functionalities of the platform, dealing with payment issues, fines and legal related stuff
- Collaborating with various teams (e.g.,Strategic BP, Support, Finance, Legal) across company to ensure we fulfill customers' demand and helping partner succeed in business development
- Preparing recommendations for project performance improvement in response to the partner's feedback

**You're gonna love it, and here's why**:
- **Competitive salary and good compensation package**;
- **Strong and enthusiastic team** — you will have the opportunity for knowledge sharing, learning, and professional self-development;
- **Interesting and challenging tasks** ;
- **Sports and health care**;
- **Convenient working conditions**.
Tipo de puesto: Tiempo completo

Salario: $1.00 - $2.00 al mes

Horario:

- Lunes a viernes

Pregunta(s) de postulación:

- Cual es tu salario objetivo?
Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Una ubicación


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

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