Customer Success Manager

As a Customer Success Specialist, you will play a critical role in ensuring the success and satisfaction of our clients. In this position, you will be responsible for understanding our clients' needs and goals, and assisting them in achieving their desired outcomes using our products and services. You will act as a liaison between our clients and our internal teams, providing feedback and collecting valuable insights to continuously improve our products and services.**Responsibilities**:- Develop a sustainable relationship with companies- Positions us as the most important spend management company- Responsible for managing and prospecting new companies- Development of sell-in, sell-out, and portfolio analysis- Developing & executing sales, and marketing plans with partners to drive the business- Sales forecasting.- Commercial contact with existing and new clients.**Requirements**:- 5+ years of proven experience working as KAM/CSS in a B2B Model- Previous experience onboarding B2B clients- Structured thinking and high focus on results- English Professional Proficiency- Innovator soul and receptive to changes- Experience in the Financial, banking, or Insurance sector.- Experience being a: FANTER (Farmer & Hunter)- Experience in managing ERP connections, financial budgeting, and models to be able to have conversations at CFO level- Ability to develop strong relationships at C-level of enterprise companies to become a financial consultant