-Paystand--Paystand is a hungrst-growing, Series-C startup with three locations Nestled in the beautiful Santa Cruz mountains, just south of Silicon Valley is where we started.
We have our offices in amazing and historic Guadalajara Mexico and Salt Lake City with the dramatic backdrops of the mountains of Utah.Our mission is to unlock capital efficienr enterprise businesses through our transformative " Payments as a Service" platform.
Our smart billing and payment network uses revolutionary internet, blockchain, anTech services to digitize receivables, automate processing, reduce time-to-cash, lower transaction costs, and produce new revenr our clients.
Paystand is venture-backed, having been consistently recognized as one of the top innovators nTech, astest growing companies in the world.-Role at a glance----Responsibilities-- Own the success and health of your assigned clients by developing strategies aimed to increase engagement and revenue while mitigating churn Become a trusted advisor; develop consultative relationships with assigned territory of customers by delivering value, sharing best practices and acting as the voice of customer internally Drive product adoption and usage of the Paystand platform throughout the customer journey Achieve quarterly expansion and upsell targets and renewrecast Identify upsell and cross sell opportunities through customer interactions, and develop a specific strategy to align with customer business objectives Negotiate win-win outcomr customer and Paystand Collaborate with multidisciplinary teams to provide your accounts withawless Importanteempresa regardless of their needs Develop an exhaustive understanding of the Paystand Platform and how that ties into customer A/R strategies This is an individual contributor position--Qualifications
- years of prior Importante empresa in Customer Success or Account Management, preferably in a SaaS environment Strong customer success skills and demonstrated ability to to work through difficult conversations, with the goal of preserving relationships Growth mindset, proactive, and a bir action Excellent communication, listenincilitation, and negotiation skills Strong data analysis, organizational, and prioritization skills Comfortable building decks and presenting to high-level executives Demonstrated ability to learn and teach new skills quickly.
Thrives inst-paced environment and can adjust priorities on-the-fly SFDC/Hubspot literacy and proficiency Willing to Travel Previous Importante empresa inst-paced customer-facing position, preferably technical customer support with a SaaS solution --Big Plus--:
Working knowledge of Netsuite, Sage, Magento, WooCommerce, and Xero Importante empresa working nance or accounts receivable--Perks-- Salary - competitive equity in a high growth-stage startup Mayor Medical Health Insuranod Vouchers Savinnd Stock Optioexible and Generous PTO (vacations) Opportunir advancement & growth in a rapidly expanding team Mentorship, learning & education programs Smart, motivated team that likes to han Mission-driven culture, where your work matters--Availability--:
Bay área/Scotts Valley, CA.
Salt Lake City área, UT.
Guadalajara,.
(This is not a remote position)--No recruiters please--Only English resumes will be considered.