Customer Success Manager

.Thales people architect identity management and data protection solutions at the heart of digital security.
Business and governments rely on us to bring trust to the billons of digital interactions they have with people.
Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more.
More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Thales North America is seeking a **Customer Success Manager **to join our Digital Identity & Security team based in Mexico City covering the LATAM region and potentially the Central Time zone of the US.The Customer Success Manager will be responsible for complementing Thales's innovations, efficiencies and capabilities with our valued customers' business objectives and priorities thereby driving higher business value and executive alignment between Thales and our customers.The Customer Success Manager main responsibilities include routine health checks and assisting with business value assessment to ensure our customers, have the most return on investment from Thales.
This position will be accountable for driving customer adoption and success by providing oversight, adoption recommendations, opportunities for greater service and risk management