Customer Success Manager (Remote)

Detalles de la oferta

.Unlock your remote journey: you shine, we match you!Get ready to start working from anywhereOpen PositionsRemote OnlyAdministration - 10 Open rolesBy applying in this General Application form, we will help you match with the roles that better suit you.
Simera is a global employment company that connects top talent with remote work opportunities offered by its network of US-based clients.Marketing - 24 Open rolesUnlock your remote work journey: you shine, we match you!
Once you apply, you will be receiving your profile link in the next 24 hours.
After applying you will need to complete your profile.Accounting & Finance - 2 Open rolesUnlock your remote work journey: you shine, we match you!
Once you apply, you will be receiving your profile link in the next 24 hours.
After applying you will need to complete your profile.Tech - 4 Open rolesUnlock your remote work journey: you shine, we match you!
Once you apply, you will be receiving your profile link in the next 24 hours.
After applying you will need to complete your profile.Customer Success Manager - SummaryAs a Customer Success Manager in a company within our network, you will be responsible for ensuring that customers are satisfied with the products and services provided by the organization.
This includes identifying customer needs, developing and implementing customer retention strategies, and working closely with other departments to ensure that customer goals and objectives are met.Key ResponsibilitiesServe as the primary customer contact, offering guidance and supportImplement retention strategies and monitor customer satisfactionCollaborate with departments, report to management, and identify new business opportunitiesQualificationsProficiency in English language skills at either B2 or C1 level is requiredEnglish Resume is requiredBachelor's degree in Business Administration, Marketing or related field3-5 years of experience in customer service, customer success, or a related fieldStrong understanding of customer service and retention best practicesStrong verbal and written communication skillsStrong problem-solving skillsStrong analytical and data-driven mindsetAbility to multitask and prioritizeProficient in relevant computer software and toolsEnjoy a better work-life balance, take control over your commute, and work from your preferred location.You will get paid in USD directly via direct deposit to your bank account.Access to growth-enabling jobs.
Simera will collaborate with your company to help you develop your skills and enable your growth within the organization.Top of the market compensation.We value work-life balance.
PTO policies that allow you to dedicate time to what's important to you.Get in touch with our team to learn more about our benefits!What is Simera?In today's competitive global job market, everyone should have access to equal opportunities.
We believe in the democratization of work


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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