Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!Here's the Deal:As a Customer Success Partner, you will be responsible for providing sales support and managing customer relationships to ensure long-term success. You will collaborate with cross-functional teams to handle client tenders, review contract specifications, resolve disputes, and assist in the billing process. You will play a key role in driving customer retention, improving overall volume handling, and ensuring invoice quality.Key Responsibilities:Customer Relationship ManagementCustomer Success PlanningDispute resolutionCross-functional CollaborationPrepare Client TendersReview Contract SpecificationsBilling issue resolutionThe Basics:Academic Background: High School Diploma or Equivalent Job ExperienceYears of Experience: 6 months client facing relatedSoftware: ERP and Excel Intermediate (Pivot Tables & Formulas)Technical Skills: Handle 30 Daily Calls (average)English Level: B2Competencies:Learning SkillsWritten communication SkillsProblem SolvingAnalytical SkillsCustomer FocusedAttention to detailAdaptabilityAvailability:The Customer Success Partner must have full availability from Monday to Friday, 8 AM to 4 PM, during the first three months for onboarding. After this period, the role requires in-office presence two times a week, with remote work on other days, and a fully available, reliable internet connection is essential.What we offer:At Maersk, we offer exciting global career opportunities that enhance your skills through our award-winning, diversity-focused talent development programs. Our dynamic work environment keeps you energized and motivated, as you join a values-driven, diverse, and passionate team that truly supports one another. We are dedicated to fostering a culture of fairness, respect, responsibility, and care for our business and customers. With competitive compensation and benefits, our globally recognized talent policies ensure continuous investment in your personal and professional growth.#J-18808-Ljbffr