.Home to the world's best loved and trusted hygiene, health, and nutrition brands.
Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.
We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.SupplyOur supply chain is the backbone of our business.
It's how we get our trusted products to people all over the world, safely and efficiently.
And it's our talented and passionate teams that make this happen.
If you're looking for a career in supply chain, there's no better place to be than Reckitt.
We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics.About the roleDelight customers and be the backbone of our success as a Customer Service Representative at Reckitt.
In this key role, you'll be the welcoming voice and helping hand that ensures our customers' satisfaction with every product and service.
We're looking for a proactive, thoughtful individual who thrives on making a difference and improving the day of everyone they interact with.Your responsibilitiesEfficiently handle order processing, from entry into our ERP system to coordination with shipping and inventory management.Be the go-to authority for handling customer inquiries, ensuring timely and effective resolution of any issues.Prepare accurate monthly reports on inventory and sales, contributing to our strategic insights.Collaborate with various teams to support and meet client needs, fostering robust business relations.Commit to enhancing business processes, leveraging your skills to improve our service delivery continuously.The experience we're looking forProven background in customer service with a strong emphasis on exceptional service standards.Highly detail-oriented with the ability to manage and prioritise a diverse workload under tight deadlines.Comfortable working with people at all levels and eager to own responsibilities and drive improvements.Familiar with Supply Chain concepts and the pivotal nature of the Customer Service Representative role.Proficient with SAP and Excel, using these tools to deliver accurate data analysis and business insights.The skills for successSupply Chain Management, Business Partnership, Collaboration, Relationship management, Business acumen, Productivity management, Project management, Improve business processes, Advanced analytics, Data analytics, Customer service management.What we offerWith inclusion at the heart of everything we do, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally