Customer Support Associate I

Position:Customer Support Associate I**Job Description**:Arrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, to work out of our HP Office, located in Periferico Sur.You'll Be DoingProvide expert internal and rnal customer service, interfacing directly with customers, recommending and/or action plans to internal sales team staff.Order entry & maintenance, managing inbound customer ordrmling, set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenanr contract pricingSupport sales team with direct customer contact, which includes coordinating reports, providirst point of escalation after initial set of expedites, etc.Work closely with Asset team to process order customers and resolve issur the customer in a timely manner.You'll NeedTypically requires a 2 year degree and 2-4 years of Importante empresa or High school graduate with equivalent related Importante empresa1-3 years of customer serviceImportante empresaIntermediate to advanced knowledge of Microsoft ExcelAbility to communicauently in English's In r YouAt Arrow, we recognize thnancial rewards and great benefits are important aspects of an ideal job. That's why we offer competitinancial compensation, including various compensation plans, and a solid benefits package.30 days of Christmas bonus40% vacation premium10 vacation daysSavinndLife InsuranceHealthcare InsuranceFood & Restaurant VouchersGrowth OpportunitiesAnd moreHiring Range/Hourly Rate:$15,000 -$18,000/month**Location**:- JAL-, Mexico (HPE Guad office)Time Type:Full timeJob Category:Business Support