Join our team in Guadalajara, MX as a Customer Support Associate for a Fortune 133 company with 22,000 employees worldwide, providing technology solutions to various markets.Provide expert internal and external customer service, recommending solutions and/or action plans to internal sales team staff.Order entry & maintenance, managing inbound customer order forms, filing, set up of MyArrow accounts and PCPRCE 2 maintenance for contract pricing.Support sales team with direct customer contact, coordinating reports, providing first point of escalation after initial set of expedites, etc.Work closely with Asset team to process orders for customers and resolve issues in a timely manner.Typically requires a 3-year degree and 2-4 years of experience or High school graduate with equivalent related experience.1-3 years of customer service experience in a similar field.Intermediate knowledge of Microsoft Excel.Ability to communicate fluently in English.Hybrid: 3 days in office/2 days work from home.At Arrow, we offer competitive financial compensation, including various compensation plans, and a solid benefits package:30 days of Christmas bonus.40% vacation premium.12 vacation days plus 2 floating days.Vision and Dental Assistance.Life Insurance.Healthcare Insurance.10% Food/Pantry Vouchers.Restaurant Vouchers.13% Savings Fund.Access to Arrow's Employee Discount Program.Growth Opportunities, and more.$15,500.00 - $19,500 MXN Monthly (Actual compensation offer may vary based upon geographic location, work experience, education, and/or skill level).MX-JAL-Tlaquepaque, Mexico (HPE Guad office). Full time. Business Support. Arrow is an equal opportunity employer.