Customer Support Coordinator

**Position**:Customer Support CoordinatorArrow Electronics is looking to hire a Customer Support Coordinator to join our team in Guadalajara!**What You'll Be Doing**- Provide customer service to internal and external customers while facilitating the customer dispute and returns and replacement processes. This position serves as a primary point of contact providing one-call resolution in a dynamic and fast-paced environment- Respond to and process RMA requests, researching vendor policy and processing accordingly- Review and research customer trend of outstanding invoices debits, disputes and charge backs to identify and resolve at root cause**What You'll Need**- This is an entry level job with no prior relevant training or work experience required- Excellent verbal and written communication; must be fluent in Spanish- Strong computer navigation skills and PC knowledge preferred**What's In It For You**At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.- 30 days of Christmas bonus- 40% premium vacation- 10 vacation days- Savings Fund- Life Insurance- Healthcare Insurance- Prescription Eyeglasses benefit- Food & Restaurant Vouchers- Growth Opportunities- And more!**Hiring Range/Hourly Rate**:13,000 - 14,500 / monthly**Annual Hiring Range/Hourly Rate**:$11,775.00 - $17,600.00 MXN Monthly**Location**:MX-JAL-Zapopan, Mexico (Office) 47.5 Hrs**Time Type**:Full time**Job Category**:Business Support