Customer Support/Er

DescriptionAs Customer Operations, you will be the first point of contact in a support line dedicated to all drivers and customers, resolve issues and exceptions.**Key Responsibilities**:- Provide assistance- Problem solving- Reach leadership for escalations- Basic Troubleshooting**_We offer_**:- At Rapido, we offer competitive pay and full benefits + law benefits.- Commission plan structure- Ping Pong and videogames area.- Free lunch and beer Friday- Savings Fund and private medical insurance.- Paid Time Off.- Food vouchers.**Requirements**:**_ About you; _**- Basic understandingof Microsoft Excel (Filtering, Sorting, Formatting, etc.)- Strong attention to detail- Customer Service or Logistics experience