Customer Support Manager

Detalles de la oferta

.At Teampay, we're changing spend management by empowering finance teams with proactive controls and real-time visibility—without restricting employee autonomy. As part of the Paystand family, our innovative approach is transforming how businesses manage their suite of financial operations.**Why Teampay?****What We Do**: We deliver a modern spend management platform that streamlines purchasing from request to payment and reconciliation. Our platform ensures that all spending is pre-coded and pre-approved, giving finance teams control while employees enjoy a frictionless experience.**Why We Do It**: We believe finance teams deserve tools that match the agility of modern business. We're simplifying spend management with intuitive, software-powered solutions that make financial operations more efficient and user-friendly.**How We Do It**: By combining proactive controls with real-time visibility, we enable finance teams to manage spending effortlessly. As an integral part of the Paystand ecosystem, we come together to give finance professionals a full suite of solutions.**Our Expanding Ecosystem**: Teampay is a key player in Paystand's growing global network. Alongside Yaydoo, we're creating a powerful ecosystem designed to transform capital efficiency and drive business growth worldwide.**Join Us**: Be part of something bigger. Help us rethink how finance teams manage spending.**About the role**:**About you**You are an early customer support leader in a fast-growing company. We've won incredibly passionate customers in our target market, and you will spearhead our efforts to continue to exceed their expectations. This unusual opportunity will give you a space on the ground floor of a business that already has significant traction.**Skills Required**:- 3+ years of customer-facing experience managing to successful and proven outcomes in a SaaS startup environment- Minimum 2 years of proven work experience in a customer-facing support role (Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician)- 2+ years of experience in a Developer level role- Bachelor's degree in a technical discipline, preferably Information Technology, Computer Science or relevant field- Ability to effectively prioritize and execute tasks in a high-pressure environment- Knowledge of programming languages and techniques, such as Javascript, HTML, CSS, and others


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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