.At Teampay, we're changing spend management by empowering finance teams with proactive controls and real-time visibility—without restricting employee autonomy. As part of the Paystand family, our innovative approach is transforming how businesses manage their suite of financial operations.Why Teampay?What We Do: We deliver a modern spend management platform that streamlines purchasing from request to payment and reconciliation. Our platform ensures that all spending is pre-coded and pre-approved, giving finance teams control while employees enjoy a frictionless experience.Why We Do It: We believe finance teams deserve tools that match the agility of modern business. We're simplifying spend management with intuitive, software-powered solutions that make financial operations more efficient and user-friendly.How We Do It: By combining proactive controls with real-time visibility, we enable finance teams to manage spending effortlessly. As an integral part of the Paystand ecosystem, we come together to give finance professionals a full suite of solutions.Our Expanding Ecosystem: Teampay is a key player in Paystand's growing global network. Alongside Yaydoo, we're creating a powerful ecosystem designed to transform capital efficiency and drive business growth worldwide.Join Us: Be part of something bigger. Help us rethink how finance teams manage spending.About the roleTeampay is looking for a leader to spearhead the development of our support function in Mexico. The ideal candidate must have a strong customer mindset and a passion for driving support delivery to high, defined standards. They must be able to drive issue resolution and manage high-priority escalations as appropriate. This person will act as the single point of contact for client escalation and drive strategies for improved issue-handling consistency and efficiency across multiple lines of business. This individual will support multiple teams and lines of business and be available to travel to San Francisco, California (US) and either Hermosillo or Guadalajara (MX), depending on the base location.About youYou are an early customer support leader in a fast-growing company. We've won incredibly passionate customers in our target market, and you will spearhead our efforts to continue to exceed their expectations. This unusual opportunity will give you a space on the ground floor of a business that already has significant traction