Customer Support Representative

QUALIFICATIONSExcellent customer service skills.Excellent listening, Strong verbal and written communication skills.Familiarity with CRM systems and practices.Experience delivering client-focused solutions to customer needs.Proven call center or customer service experience.Strong phone handling skills.Ability to multi-task, prioritize, and manage time effectively.Ensure customer satisfaction andmaintain professional customer support.English - conversational.RESPONSIBILITIESManage inbound and outbound calls in a timely manner.Ensure customer satisfaction and maintain professional customer support.Help clients increase their stores customer experience rate.Promote all products and services to Partners in a positive and courteous manner, while always being professional when comparing Serialle?s client?s needs versus their direct competitors.BenefitsAll legal benefitsFull Paid trainingCompetitive Base SalaryFull salary Reported to IMSS.State-of art facilitiesSchedule Monday to Friday 7am to 5pmLocation:Torres de Aguacaliente, TijuanaTipo de puesto:Tiempo completo, Por tiempo indeterminado