Customer Support Representative

Are you seeking an opportunity with a fast-growing start-up?! Club Feast connects people with their favorite local restaurants and saves them 40% on their pre-ordered food delivery! By re-imagining the current paradigm, Club Feast saves companies money, enhances restaurants' profitability, and improves the food delivery experience for all!**Responsibilities**:- Deal promptly and efficiently with user inquiries and complaints via multiple communication channels.- Provide excellent customer service and a positive experience for users of our service.- Investigate and resolve issues in a timely and effective manner.- Facilitate communication between customers, restaurants, and vendors.- Manage delivery updates and provide live updates on special requests and changes to user orders.- Report on delivery progress and restaurant performance metrics to management.**Requirements**:- Perfect or Excellent English (Spoken and Written) is mandatory- Ability to communicate effectively and professionally with customers, vendors, and colleagues.- Outstanding problem-solving skills and ability to multitask in a fast-paced environment.- Demonstrate a positive attitude and a desire to learn and grow.- Ability to work flexible hours.- Previous experience in a customer service role is an advantage.Working at Club Feast:We are a fast-growing company that values teamwork, accountability, and hard work. We offer competitive compensation, health benefits, job training, and career growth opportunities.Pay: $16,000.00 - $23,000.00 per month**Experience**:- Customer Service: 1 year (required)**Language**:- English (required)Work Location: Remote