Customer Support Representative

**As a Customer Support Representative, you will...**- Manage and maintain a test lab of devices running services to be used for reproducing customer issues.- Ensure that all log-in and passwords (both internal & external) are kept confidential.- Document all information on customer interaction according to standard operating procedures.**The company will provide**:- All Hardware needed to be successful: computer, headset, keyboard, mouse, etc.- Full Medical, Dental, Vision, and Life Insurance for you and your dependents above and beyond what is provided by the state- Paid Birthday Leave- Paid vacation time after 1 year of employment- Food vouchers**Requirements**:- Must be willing to complete assessments that include a typing test of 25+ wpm.- Great communication skills, written and orally.- Demonstrate strong abilities to work independently and as a remote team player.- Must be adaptable and flexible, demonstrating abilities to work with process and information changes.- Must be at least 18 years of age.- Must have at least a High school diploma or GED.- Must be willing to participate in a background screening.Pay: $17,500.00 per month