Customer Support Representative (Independent

**Job title**:Customer Support Representative**Responsibilities**Communicating with customers via:- Phone- Cases- ChatAssisting customers with:- Basic product installation- Product access and activation- Phone orders- Product and course registrationSupporting internal teams by:- Assisting Sales with customer inquiries- Handling calls from Sales related to order placementProcessing orders received from customers and Sales within our business system**Qualifications**- Proficiency in English with excellent written and verbal communication skills- A minimum of a two-year degree or a high-school diploma and equivalent experience- Two to four years of experience in a customer service environment- Exceptional organizational and time-management skills- Computer literacy and a willingness to acquire additional skills as deemed necessary- Enjoys working with people and solving problems- Willingness to go the extra mile to assist customers**Preferred qualifications**- Experience with database systems**Job type**:Full time (40 hours per week)/Independent Contractor**Reporting to**:Customer Support ManagerWolfram is an equal opportunity employer and values diversity at its company. Women, people of color, members of the LGBTQ community, individuals with disabilities and veterans are strongly encouraged to apply.Pay: $17,300.31 per monthWork Location: Remote