Customer Support Specialist

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients' business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Support Specialist! By joining our team, you'll work in a fast-paced, rapidly growing, startup environment. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as a Support Specialist? Check out the details below!
Key Responsibilities: Database entry Reporting Receiving, verifying, capturing, and digitizing documents and data Complete individual tasks, as assigned and within determined deadlines Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects. 1+ years of experience with data entry or related experience Digitization skills Attention to detail skills Ability to complete tasks assigned at a quick and accurate pace Collaboration and communication of status of tasks Microsoft office skills, PDF Adobe Good English language oral and written communication skills Easily understand English-language task direction without formal documentation