At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.Job Description Summary: Our customer operations team is offering opportunities for smart, experienced, customer-focused ninjas. If service is your passion and you share our values for diversity, creativity, and equal opportunity, we'd like to hear from you.**Job Description**:At PayPal, we LOVE our customers and are looking for bright, talented individuals who are as passionate about our customers as we are.Your way to Impact- ** Research**: Understand the issues behind a customer inquiry- ** Resolve**: Use problem solving, analytics, and intuitive skills to follow logic and offer good solutions- ** Innovate**: Proactively look for ways to improve internal processesKeys to success- Team player - We win as a team- Excellent communicator - A natural at engaging and connecting- Driven by curiosity - Self-started with continual interest in learning- Work hard / play hard - Enjoys a fast paced yet fun working environment- In your day-to-day role you will _- Provide world class customer service- Try all avenues to solve a customer's issue, but if you can't, explain the why with an empathetic ear- Educate our customers on how to use Venmo to send and receive payments- What you need to bring_- Education: High school diploma or equivalent- 1 -year experience in a role that put you in direct contact with consumers. Financial services and/or call center experience is a big plus.- Some experience working remotely would be advantageous.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.Who We Are:As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.