Customer Support Specialist Ii (Afterhours)

**Tasks**Shipment monitoringExpedite coverageUpdate systemTrack & traceAppointment schedulingCustomer service**Expectations**Utilize logistics IT to optimize shipping and transport proceduresCommunicate with suppliers, retailers, customers, etc. to achieve on time loadsPlan and track the shipment of final products according to customer requirementsPrepare accurate reportsCoordinate and monitor supply chain operations**Basic Qualifications**Highschool degreeSchedule availabilityComputer-savvy with a working knowledge of Microsoft OfficeExperience in customer serviceAdvanced English (written and spoken)Ability to work with mínimal supervisionMultitaskExcellent communication and interpersonal skillsOn the fly prioritization**Preferred Qualifications**Proven experience as logistics coordinatorKnowledge of laws and regulationsExperience on afterhours shift