Customer Support Specialist Ii (Canada Support)

**Responsibilities**:- Monitor shipments- Update System- Track and Trace- Appointment scheduling- Customer service- ReportingBasic Qualifications- Highschool degree- Computer-savvy with a working knowledge of Microsoft Office- Experience in customer service- Advanced English (written and spoken)- Ability to work with mínimal supervision- Multitask- Excellent communication and interpersonal skills- On the fly prioritizationPreferred Qualifications- Experience as logistics coordinator- Knowledge of transport laws and regulations