**Gordian Staffing, A New Way of HR.**We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.**About our client**:A Community Association Management Company that believes integrity, trust, experience, and support are a crucial part of building and maintaining a community. They encourage their team to actively participate in growing their business by helping define best practices every day.- We are looking for a _**Customer Support Specialist **_to provide exceptional customer service and quality administrative support to internal and external clients._**Responsibilities**:- Manage review, assignment, and follow-up for work orders.- Manage deadlines related to work order tasks.- Escalate items requiring support to higher-level Community Support team members or the Community Manager.- Update vendors assigned to the Community as requested.- Other duties and special projects as assigned**Work Schedule**:- Monday to Thursday_- Regular schedule: 9:30 a.M. to 6:00 p.M. CST MX- During daylight saving: 8:30 a.M. 5:00 p.M. CST MX- Friday_- Regular schedule: 9:30 a.M. to 5:00 p.M. CST MX- During daylight saving: 8:30 a.M. 4:00 p.M. CST MX**Benefits**:- Competitive Salary (According to experience)- Law benefits- Remote Work- Work Stability- Computer equipment- Major medical insurance- Christmas bonus of 30 days (Aguinaldo)- After the first 3 months, we add the following:_- Minor medical insurance (Clinic may vary according to your city).- Food vouchers (10% of the gross salary).- Restaurant tickets.- Saving fund (8% of the gross salary).**Minimum requirements**:**MUST: Advanced English (Strong communication skills: writing and speaking).**- Three years of experience with customer service and administrative tasks.- Previous experience in positions in the hospitality industry.- Observation, curiosity, intelligence, and being friendly are highly valorized skills.Pay: $18,000.00 - $23,000.00 per monthApplication Question(s):- What is your English level?- Do you have a native accent or similar?- Where are you located?- What are your salary expectations (gross)?Work Location: Remote