Customer Support Specialist - Remote Opportunity

Detalles de la oferta

**Direct job link-****BETMASTER **is a successful iGaming group of companies, with offices in numerous countries is now looking for a Customer Support Specialist.We make our products simple and convenient for our users. We design product functionality with complex mechanics, and constantly review our methods of operation that are familiar to the market - while striving to be the best on the market.We are looking for a Customer Support Specialist with **English and Spanish or Portuguese or Russian or Vietnamese Speaking** languages with strong communication skills and excellent organisational skills. You must be a team player who can handle sensitive situations with confidence. We offer a unique chance to grow in an international team and enjoy the benefits of working in a global company.**What to do**:- Answer to incoming requests from customers via live chat; - Identifying customer needs and helping customers use specific features; - Analyzing and reporting product malfunctions; - Follow up with customers to ensure their technical issues are resolved; - Gather customer feedback and share with our Product, Sales and Marketing teams.**Experience & Skills**:- Intermediate+ level of Spanish and **English**; - Work experience in support; - Excellent communication skills; - Strong teamwork skills;- Excellent PC skills; - Keep attention to detail; - Multi-tasking abilities; **We appreciate**:- Ability to quickly and efficiently solve tasks; - Independence, responsibility, initiative, and keep attention to detail; - A flexible and systematic approach to solving complex problems; - Experience in sports betting/gambling industry is a plus; - Knowledge of other foreign languages.**We offer**:- Supportive and amicable colleagues; - Career opportunities in rapidly developing company.**Job Type**: ContractApplication Question(s):- Do you have customer support experience?- What is your current location?- What is your level of knowledge of English and Spanish (or other language-if any)?


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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