Horario de trabajo: MatutinoModelo de trabajo: On siteAbout The RoleTransplace, an Uber Freight company, is looking for experienced customer service professionals with a background in Transportation, Supply Chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with carriers to obtain status of load-tendered; continue monitoring theshipment for on-time pick-up, transit, delivered and empty while providing excellent customer service to our customers.What The Candidate Will DoAdditional Responsibilities Regarding Customer and Carrier RelationshipsAppointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics SpecialistCommunicate any service issues to customer and teamIdentify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customerMonitor and troubleshoot any problems to ensure on time serviceProactively notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery appointments when necessaryUpdate load status in system, e.G., loaded, pick-up, delivery, empty, etc.Update TMS with notes with any issues that may occurUtilize TMS to actively manage on-time performance and automation objectivesBasic QualificationsBachelor's degree1-2 years of related experience and/or customer experienceAdvanced Spanish and English written, oral, and presentation communication skillsPreferred QualificationsKnowledge of Freight IndustryOne year of work experience in a customer or carrier support role - or - Bachelor's degreeMicrosoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulasAcerca de Uber FreightUber Freight es una plataforma logística y un socio con la misión de re imaginar la forma en que se mueven los bienes para ayudar a las comunidades a prosperar. Respaldados por tecnología innovadora y un equipo dedicado de expertos en el dominio, brindamos soluciones logísticas que brindan a los transportistas de todos los tamaños una mayor confiabilidad, flexibilidad y transparencia para que puedan tomar el control de su carga.EEOCUber Freight se enorgullece de ser un empleador de igualdad de oportunidades/acción afirmativa. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley. También consideramos solicitantes calificados independientemente de sus antecedentes penales, de acuerdo con los requisitos legales.#J-18808-Ljbffr