**ABOUT THE ROLE**Uber Freight is looking for experienced customer service professionals with a background in transportation, supply chain, or logistics. Our specialists will manage transportation functions to ensure accurate contact with Shippers and receivers to obtain both pickup and delivery appointments of assigned and pending loads; continue monitoring theshipment for on-time pick-up, transit, delivered and empty while providing excellent customer service to our customers.**WHAT THE CANDIDATE WILL DO*****- Communicates issues clearly with all team members and takes required action to resolve.- Makes sure the team's work is being done properly and on a timely manner.- Ensures backup plans for coverage on all accounts.- Maintains an in-depth knowledge and builds rapport with customers.- Knows the cutoff times for plants and proactively works with team members to seek schedule changes that increase profitability.- Monitors orders to be sure that the most cost-effective way to move a shipment in a timely manner is provided to our customers by all team members.- Monitor storage reports to account for capacity.- Responsible for team's work, proactively looking for areas of possible improvement.**BASIC QUALIFICATIONS.**- Bachelor's degree or equivalent on Administration, Business or related.- One year of experience or more in logistics.- Advanced English both spoken and written.**PREFERRED QUALIFICATIONS.**- Service Orientation (Commits to and enjoys providing exceptional service to internal and external customers).- Excellent people skills, communication and organizational skills.- The ability to work in a team environment.- Strong multitasking skills.- Strong sense of urgency and capable of working under pressure.- Forward thinking. Ability to envision and implement new concepts/strategies.- Ability to establish priorities, work independently and proceed with objectives without supervision.- Ability to anticipate and resolve problems using root cause analysis to prevent recurrence.- Advanced Transportation knowledge including advanced geography, military time knowledge.