Customer Support Technical Representative

In this position, you will be working within a team of representatives managing customer experience through a call center. It requires keeping a pulse on the voice of our customers to understand field issues, prioritize tasks and manage your time efficiently.

Key Qualifications:

- 5+ years' experience in a customer/technical support role
- Engineering Degree is a plus
- Experience working in the dental field (Lab, dental school, dental office)
- Familiarity with ZenDesk/ERP software
- Excellent communication skills
- Experience with 3D Printing or Dental workflow is a plus
- Communication and computer skills
- Attention to detail
- Portuguese is a plus
- USA Visa is desirable

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $18,000.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Caja de ahorro
- Vales de despensa

Educación:

- Licenciatura trunca o en curso (Obligatorio)

Lugar de trabajo: Empleo presencial