Cx Op Exc Professional

ResponsibilitiesCreate Courses Understand Training NeedsMeasure Training EffectivenessPrepare Training CoursesBuild Training ContentCreate CurriculumYOU MUSTHAVEBachelor´sDegree.3-5 years of experience in Customer experience, Credit and Collections, Order to Cash, sales or related.Demonstrable experience of structured analysis, process modelling and problem solving skills.English proficiencySAP, ORACLE, knowledge.WE VALUEExcellent writing and editing skillsKnowledge of eLearning course applications, including Lector, Articulate and moreExperience with Learning Management SystemsAbility to adapt to evolving products and technologyExperience as a trainer/educator for technical productsExcellent team and communication skillsAn ability to take initiative and work with limited directionAn ability to influence at the operational level