**Join Our Team as IT Support!**Are you passionate about technology and have experience in technical support? Are you interested in contributing to the protection of a company's information and systems? This is your chance!We are looking for a professional to join our team to ensure that our technological infrastructure runs smoothly and securely.**Responsibilities**:- **Configuration and Maintenance**: Manage and maintain the hardware and software inventory, ensuring that all equipment is operational and up to date.- **Problem Resolution**: Diagnose and resolve technical issues in a timely manner, ensuring the company's operational continuity.- **Security**: Implement and oversee security measures to protect the company's information and systems from threats.- **Support and Training**: Provide technical support to employees, including training on the safe and efficient use of internal technologies and systems.- **Documentation**: Keep detailed records of configurations, resolved issues, and implemented security measures.**Requirements**:- **Academic Background**: Degree in Systems Engineering or related fields.- **Preferred**: Course or diploma in cybersecurity.- **Experience**:- At least 2 years in technical support roles.- Experience in implementing IT policies and processes.- Knowledge of cybersecurity (firewalls, antivirus, data protection, etc.), including the implementation of preventive and corrective measures.- **Technical Skills**:- Proficiency in operating systems, networks, and diagnostic tools.- Ability to efficiently resolve complex technical issues.- **Languages**: Fluent in English, both spoken and written.- **Location**: Must reside in Hermosillo, Sonora.**What We Offer**:- **Dynamic Work Environment**: A committed team that is passionate about technology.- **Growth Opportunities**: Professional development opportunities with a focus on cybersecurity specialization.- **Competitive Benefits**: Legal benefits + major medical insurance and life insurance. Potential for performance bonuses.If you are excited about technological challenges, enjoy working in a team, and want to make a difference in a secure and dynamic environment, we want to meet you!Pay: $30,000.00 - $45,000.00 per monthApplication Question(s):- Describe a specific instance where you were responsible for implementing IT policies or cybersecurity measures in a previous role. What challenges did you face, and how did you overcome them to ensure the security and efficiency of the systems?**Experience**:- IT Support: 2 years (required)**Language**:- English (required)Work Location: In person