Company Description
Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for more than 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve every day.
Our products, present in a wide variety of fields, that contribute to improve the quality of life of millions of people.
**Job Description**:
As a field operations engineer, you will be responsible to analyze and monitor a fleet of IoT devices, guarantying customers' service quality and availability.
You will be the interface to our customers, and support them on fleet issues.
You will keep the internal teams aligned towards the issue resolution.
**Responsibilities**:
- Acquires and maintains the data
- Creates data visualization and reporting
- Monitors and analyses field data for service quality assessment
- Lead field issue resolution across development teams and follows-up on the open points
- Organize and lead regular meetings with customers
**Qualifications**:
- Degree in Computer Science, Information Systems, Statistics, Mathematics or similar
- Experience with SQL language and database knowledge (AWS TimeStream)
- Experience with cloud data platforms and programing is a plus
- Experience with data-driven architectures, data modelling and data warehousing
- Solid experience with reporting & data visualization tools (e.g.
Grafana, PowerBI, Tableau)
- Solid background on scripting languages (Python), applied statistics
- Excellent organizational skills
- Excellent English skills, spoken and written (C1)
- Ability to work productively with various stakeholders across functional areas
- Strong customer orientation
Additional Information
Bosch is constantly expanding its international presence, since for us cultural diversity represents one of our greatest strengths.
We are continuously promoting the growth of our more than 13,000 associates, who develop their full potential in one of the highest quality companies in technology.
We value the balance between personal and work life as one of the main tools to improve the creativity and productivity of our associates.
Do you want beneficial technologies being shaped by your ideas?
Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe.
Welcome to Bosch.
**Get to know more about how we work at Bosch and our new open positions on our social networks**:
- Facebook: Bosch Talento México
- Instagram: Bosch Campus México
- LinkedIn: Bosch México
- Tiktok: Bosch Talento México
All of our vacancies are eligible for relocation financial support* based on internal mobility policy 0085.