.The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.**Responsibilities**:- Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services- Drive Root Cause Analysis (RCA) post restoration of service- Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks- Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary- Provide technical/strategic direction and act as advisor/coach to lower level analysts- Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices- Contribute to technical direction and strategic decisions- Has the ability to operate with a limited level of direct supervision.- Can exercise independence of judgement and autonomy.- Acts as SME to senior stakeholders and /or other team members.**Qualifications**:- 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement- Ability to communicate technical concepts to non-technical audience- Ability to work with virtual and in-person teams, and work under pressure or to a deadline- Experience in a Financial Services or large complex and/or global environment preferred- Effective written and verbal communication skills- Effective analytic/diagnostic skills**Education**:- Bachelor's/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Responsibilities**:- Data center space planning and usage analysis Develop and report on power, cooling, space and efficiency metrics- Maintain CAD documentation of México data centers and technology rooms- Assist with the updates of the data center Scorecards and summary reports.- Bring set of core disciplines together to maximize and manage capacities to maintain optimal service, quality and cost balance- Develop and communicate data center best practices related to hardware installation Hardware installation coordination and the development of best practices and guidelines.- Issue regular updates to the data center floor plans showing planned changes and future hardware.- Maintain the Critical Systems hardware power matrix. Update with actual readings.- Review all planned maintenance and testing activities for risk and potential impact on data center operations