Data Center Operations Technician:- Should be a dedicated named resource, since this is a DC environment, and access will be restricted to named resources- Follow the customer policies and holidays and have direct reporting to Program Manager- Work hours would be 9 X 5 with on-call availability- Should be involved in the future transformation work that is planned.- Hardware Replacement (Considering Hardware replacement done by Vendor)- Backup & Archive Tape Movement.- Handling of Switches and Routers- Handling of any standalone devices that are available in the DataCentre.- Provide support for Asset Manager by doing Physical Asset Verifications periodically.- Overall Knowledge on all the Data Centre infrastructure (servers, switches, routers, VMs, etc.)- The role will be involved in support of a highly critical production environment and will be engaged in ensuring uninterrupted Data Center services.- Manage the utilization of Data Center facilities, including space, power, and cooling infrastructure to ensure the Normal Operations of all Managed Compute Devices- Ethernet/Fiber Cable Swapping or checking the Cable connectivity- Configuring Network Card, KVM, or DRAC / RIB /ILO- Hardware Troubleshooting, upgrades, or replacements.- Insert CD ROM on Physical Server/Devices- Experience of working within a Service environment and technical teams of IT experts- Ability to interact with customers so as to ensure that the service is flexible, efficient, and responsive- Checking power status at site/device- Looking at the LEDs to identify any alarms- Hard reboot for the devices- Racking / de-racking equipment or Decommissioning of any hardware- Manage the utilization of environmental equipment (including Data Center UPS, power systems, and backup generators), perform all systems preventive maintenance- Responsible for the physical security of all Data Center facility and equipment- Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.- Providing emergency intervention in ITIL lifecycle processes Incident and Problem management to provide 2nd / 3rd level support in response to Major Incidents.- Experience of working within a Service environment and technical teams of IT experts- Experience of being able to highlight issues and solutions- Ability to interact with customers so as to ensure that the service is flexible, efficient, and responsive- 24x7 On-Call rotation**Salary**: $20,000.00 - $25,000.00 per month