The Business Analysis Group Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.The main responsibility of this role is to ensure continuity of business and delivery of technology commitments not related to the Divestiture in Mexico.This role will report into TTS Mexico Technology head and will be a senior member of the Mexico Technology organization.**Responsibilities**:- Manage multiple teams of business analysts supporting TTS Technology in Mexico with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned- Provide technical leadership and expertise to ensure the efficient design, development and implementation and to ensure essential procedures are followed- Develop strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management and planning and contributing to defining standards- Work as a team to achieve objectives and influence and negotiate with senior leaders across functions, communicating with external parties as needed- Provide evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources**Qualifications**:- 10+ years of relevant experience- Demonstrated leadership- Consistently demonstrate clear and concise written and verbal communication- Proven interpersonal skills with ability to partner and influence across organizational lines- Proven ability of using complex analytical, interpretive and problem-solving techniques- Fluent in Spanish and English**Education**:- Bachelor's degree/University degree or equivalent experience in Technology/Systems Management- Master's degree preferredMetodologías**:Agile, scrum, SDLC Waterfall sin certificaciones necesarias**Inglés**:Fluido** **indispensable**Entendimiento de las necesidades y requerimientos del cliente, negocio, área de desarrollo para brindar las solucionesCapacidad de análisisEntendimiento de procesos y procedimientos de proyectos tecnológicosExcelente comunicación en español e inglésBuena capacidad de adaptaciónManejo de equipos- **Job Family Group**:Technology- **Job Family**:Business Analysis / Client Services- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting