Dbs Ejecutivo De Cash Aplications - Gbs

What will you enjoy doing (duties/tasks)Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators)Dunning & Collections Management for all levels of portfolio complexity, including Enterprise and Global Accounts; Communicate with customer to ensure timely collections of company receivables; Make recommendations for account hold/blocks based on credit status, account balance and customer's payment habit; Work with customers, sales and operations to resolve escalations and support dispute management process by timely identifying, qualifying and assigning disputes; Designs root cause analysis on major issues and incidents. Defines and executes corrective and preventive action plans and coordinates cross tower/functions projects#J-18808-Ljbffr