.**About Us**:Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries.We are a fully remote company. The team is spread throughout Latin America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.**About the role**:**FLUENT ENGLISH REQUIRED****RESPONSIBILITIES**:Make outbound sales calls (cold calls) through phone/WhatsApp for warm, cold leads from 1,3,6,12 months prior to converting into appointments make outbound sales calls (VIP calls) through phone/WhatsApp to remind patients of their pending appointments (1 week, 3 days, the day before appointment date)Make outbound sales calls (VIP calls) through phone/WhatsApp to follow up with those who attended their appointments to see how they are doing and book follow-up appointments (1 week, 3 days, the day after the appointment date)Meet and beat daily, weekly, and monthly sales targetsAccurately document, tag, and create follow-up tasks for every interaction with prospects and patients into a CRM toolFollow-up with tasks by meeting/beating established SLAsWork within the agreed shift schedule. (Available to work on weekends.. if required)Actively listen to patients' needs and recommend the right clinic and or promotion to help patients save money and achieve their medical or dental goals.Attend weekly 1-on-1s, team meetings, and training and coaching sessions as required.Help build the world's largest global medical and dental online agency.**ADDITIONAL DUTIES AS REQUIRED**:Attend regular team meetings.Preventing unsound or unethical business practices.Submitting timely expense reports for reimbursements and completing other tasks and reports in accordance with Company policies and procedures.Support the achievement of Medical Departures Inc.S sales and revenue objectives.Help build the world's largest global medical marketplace.**JOB REQUIREMENTS**:2-3 years of Sales experience.2+ years of Cold calling experience (Outbound call is a must).Fluent in English (verbal and written) need-2-haveExperience meeting or beating sales targets.Proven experience being in the top tier of sales performance at your previous employers.Fluent in Spanish (verbal and written) nice-2-haveExtensive technical experience with MS Office (Outlook, Word, Excel, Teams Chat) or Google Business Suite (Gmail, Calendar, Meet, Docs, Drive), CRM (Zoho, Zendesk, Salesforce, SugarCRM, Freshworks), phones (Twilio, RingCentral, Dialpad, CallTrackingMetrics, tollfree forwarding), chat (LiveChat, Olark.Familiarity & knowledge of dental or medical procedures nice-2-haveExcellent listening and writing skills> 40+ WPM typing abilityTravel savvy - international travel experience nice-2-haveExperience tracking and maintaining a sales funnel through CRM (Zoho) and other tools
