.All roles at JumpCloud are Remote unless otherwise specified in the Job Description.About JumpCloudJumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization.
With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
JumpCloud is IT Simplified.About the RoleThe position plays a key role in the sales organization's growth and success.
You will work closely with sales and account management teams to ensure we are handling renewals in an appropriate and timely manner.
You will be responsible for creating basic and complex quotes, handling the deal closing process, and managing closed/won opportunities in our CRM.
This position will require significant multi-tasking and willingness to take on various sales-related responsibilities as assigned.Responsibilities:Manage renewals within working hours, and assist with Deal Structuring, Quoting and Pricing, Special Terms, Auditing Deals, Exception Approvals Management, and working closely with the Billing and Account Management team.Track, Manage, and Execute renewals across the Americas.Assist with customer retention efforts alongside the Account Management and Account Services team.Partner and collaborate with cross-functional teams including Sales, Finance, Accounting, Billing, Operations and Legal to review and prepare approval requests for non-standard deal elements and critical processes.Anticipate Customer Revenue teams' business needs through regular participation in pipeline reviews and forecast calls.Communicate effectively with internal stakeholders including Account Managers and Sales Management.Approve/Reject/Escalate proposals based on thorough analysis and business judgment.Opportunistically support strategic insights for the Customer Revenue team by surfacing customer expansion opportunity and risk through data.What You Should Have:2+ years Deal Desk, Renewals, Legal, Contract Management, Sales Operations, Finance experience, preferably within a SaaS environment.Excellent understanding and ability to either drive or facilitate required optimization in Salesforce.Excellent understanding of subscription-based pricing, professional services, support fees.Strong understanding of revenue recognition considerations required.Strong financial modeling and analysis skills; program and project management skills required.Excellent written and verbal communication skills; Must be comfortable presenting business cases and complex pricing proposals to senior executives.Experience with Salesforce.Com and CPQ quoting and exception approval workflow systems.Highly skilled in being the primary orchestration point for deal construction and deal governance across many cross-functional segments.Excellent comprehension of detailed pricing models and strategies