Delivery & Administration Analyst

DescriptionEn AXEN IT Consulting estamos creciendo exponencialmente con clientes y grandes proyecciones de crecimiento, Contamos con más de 25 años de experiência en el mercado de servicios de tecnologías de la información, Enfocados en nuestro crecimiento y al mismo tiempo ofreciendo planes de mejora a nuestro talento, Actualmente estamos buscando "Delivery & Administration Analyst " con el siguiente perfil:- IT Business Administration and Financial Management experience.- Experience in ITIL and Continuous Improvement methodologies.- College degree (in IT, Computer Engineering, Finance, or Management).- Well-versed with SAP, Office 365, Power BI, and process automations.- IT Outsourcing Management- Managing team supporting IT business services- Financial management- RPA- Bilingual (Spanish and English).- 10% possibility to flight in Mexico and/or US**Responsibilities**:Assure that operational and reporting SLAs are being met.Responsible for the consolidation and follow-up of Local IT Budget and chargeback.Manage the regional delivery metrics and KPIs and perform follow-up with outsourcing vendor.Monitors services provided by the outsourced partners.IT asset management.IT vendor and supply chain management.Provide support and information to consolidate regional presentations, meeting with key stakeholdersEscalate issues and progress on regional projects**Beneficios**:Oferta de trabajo basada en tus expectativasCrecimiento y estabilidad laboral.Beneficios superiores a los de ley.Plan de desarrollo profesional personalizado.¡Sé parte de nuestro equipo!3 years