.**We help the world run better****PURPOSE AND OBJECTIVES**As a crucial part of SAP's total solution delivery strategy, SAP CSS focuses on the overall success of customers' SAP solutions. One essential element in SAP's continued success is the services portfolio offered by SAP Professional Services whereby consulting, implementation, and optimization services are delivered throughout the entire solution life cycle.**EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES**- Master's degree, preferably in finance, commerce, engineering, information technologies, MBA or equivalent training and job experience- PMP or PgMP certification and /or other industry and project management certifications. Expert level knowledge of SAP methodologies.- Global cultural awareness and respect. Preferred to have hands-on management experience in a multi-national environment- Organizational savvyness: appropriately aggressive, yet cool and respectful, professional presence- Ability to translate generalized business goals and objectives into concrete program strategy and tactical plans.- Proactive attitude in managing stakeholder satisfaction to position and secure customer success.- Results driven: confident, thrives on hard work and consistent challenge, and is quick on her/his feet. She/he will be an active partner with other SAP colleagues in formulating opportunity and delivery strategies- Team oriented: able to build strong relationships at every level of the organization and is a strong motivator who knows how to influence and to get others to deliver consistently their best work- Excellent written and verbal communications skills - Business English and Spanish- Strong negotiation, facilitation and influencing skills. Ability to articulate and present to C-Level**EXPECTATIONS AND TASKS**Build credibility / trust with assigned customers during the deal execution phase. Assists the SAP license sales and services teams in closing of software deals by providing oversight on implementation planning & estimating, and coordinating multiple SAP LOBs and partners as required.Builds credibility / trust with customers in solution support and solution implementation phase, continually reinforce the value of SAP solutions and services by establishing proactive relationships that provide the foundation for future. This includes creating long term value roadmap and plans with customer to achieve customer business objectivesWork with Customer Stakeholders, Partners and Senior SAP Management to effectively manage and lead large, complex and mostly global programs to ensure successful completion and significant impact on customer business KPI. This includes analyzing and executing on strategic projects, building consensus among stakeholders, ensuring alignment of project tactics with corporate strategy and communicating project goals at a strategic level as well as actively identifying and developing business opportunities
