.**Career Area**:Supply Chain and Logistics**Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.**About the Role**Supports customer inquiries for order lead time and order configuration change. Responsible for new orders and order change, make sure requests can be successfully received by order system.**What You Will Do**- Supervising and controlling new sales orders, identifying the key elements and communicate downstream for required actions.- Auditing order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective.- Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.- Primary contact with operations team to align production plan, customer orders & customer priorities.**What You Have - Skills and Experiences**In this role, you will have the opportunity to contribute your unique skills and experiences. Below are some of the most critical skills.**Data Gathering & Analysis**:Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.**Planning: Tactical, Strategic**:Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1 year) and strategic planning in support of the overall business plan.**Analytical Thinking**:Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.**Demand Management**:Knowledge of processes and methods of Demand Management; ability to effectively sense, predict, plan for and manage the demand for products and services.**Forecasting**:Knowledge of forecasting tools, approaches and practices; ability to determine product demand and estimate production requirements and loads.**What is Required**:- **Bachelor's degree related to Business administration, Engineering or **undergraduate student**:- **Experience as a Supply Chain.**:- **Intermediate conversational English**- **Experience in SAP****We offer**:- Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.- Here you earn more than just a monthly salary because we value your performance
