Demand Planning And Customer Service Manager Billingual

International Food packaging company requires:Demand Planning and Customer Service. BilingualMain Responsibilities:Manage the customer's order cycle - Order To Cash (from order entry to payment) on the date and quantity requested to meet the customer's needs and ensure the achievement of the contracted goals.Manage the evolution of sales with a focus on achieving sales targets (NET Sales).Manage the S&OP (Sales and Operations Planning) cycle with the participation of internal areas (Sales, SCM, Finance, and Marketing) in a collaborative manner with customers to reduce costs in the supply chain and generate greater profitability in the Company-Customer partnership.Assist the Sales and Business Development Department in making decisions by analyzing management information at various company levels and preparing and reporting short, medium, and long-term forecast projections for the AM-N cluster.Ensure that the processes in the area comply with SOX rules.Responsible for the demand planning of AM-N, in order to define security stocks of finished products and production blocks aligned with the PCP.Responsible for the AM-N region in developing projects with the global team related to Demand Planning and Customer experience, being a sponsor in the Supply Chain pillar, contributing to the company's global strategy of planning and customer service processes.Requirements:6 years of experience leading demand planning/supply chain/customer service areas.Bachelor's degree in business, supply chain management, logistics, or related field. Completed higher education in Engineering, Administration, or Financial planning.Experience leading local and USA teams.Analytical & strategic profile.Desirable MBA in business, administration, supply chain.SAP, Microsoft Office, S&OP Advanced.Lean Manufacturing certification is a plus.ISO14001, ISO9001.Offering:Work for a worldwide leader company.Benefits above the law.Professional development.Great Place to Work certification.#J-18808-Ljbffr