Demand Planning And Customer Service Manager

Description

International Food packaging company require:
**Demand planning and Customer Service. Billingual**

Main Responsabilities:
Manage the customer's order cycle - Order To Cash (from order entry to payment) on the date and quantity requested to meet the customer's needs and ensure the achievement of the contracted goals
- Manage the evolution of sales with a focus on achieving sales targets (NET Sales).
- Manage the S&OP (Sales and Operations Planning) cycle with the participation of internal areas (Sales, SCM, Finance, and Marketing) in a collaborative manner with customers to reduce costs in the supply chain and generate greater profitability in the Company-Customer partnership.

Assisting the Sales and Business Development Department in making decisions, by analyzing management information, at various company levels and preparing and reporting short, medium, and long-term forecast projections for the AM-N cluster
- Ensure that the processes in the area comply with SOX rules.
- Responsible for the demand planning of AM-N, in order to define security stocks of finished product and production blocks aligned with the PCP.
- Responsible for the AM-N region in developing projects with the global team related to Demand Planning and Customer experience, be a sponsor in the Supply Chain pillar, contributing to the company's global strategy of planning and customer service processes.

**Requirements**:

- 6 Years of experience leading demand planning/supply chain /customer service, areas
- Bachelor's degree in business, supply chain management, logistics, or

related field. Completed higher education in Engineering, Administration, or Financial planning.
- Experience leading local and USA team
- Analytical & strategical profile
- Desirable MBA in business, administration, supply chain
- Sap, Microsoft Office, S&OP Advanced
- Lean Manufacuring certification is a plus
- ISO14001, ISO9001

Offering

Work for worldwide leader company

Benefits above the law

professional development

Greatplace to Work cerification

6 years