.About Us:Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries. We are a fully remote company. The team is spread throughout Latin-America, Europe, Africa, and Asia. With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.BENEFITS:SALARY: 800 USD to 1,200 USD monthly (Base on experience)COMMISSION: 5% for all revenue over base salary and no maximum limit (uncapped)BENEFITS: 100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternityHIRING STATUS: Contractor (Full Time) / 2 months (60 days)About the role:Medical Departures' Sales agents are responsible for helping patients book their dental appointments at our global clinics via www.Dentaldepartures.Com. Work duties are carried out remotely in the coordinator's home or workspace. Sales agents (Patient coordinators) are available via phone, WhatsApp, live chat, social media, and email to assist Dental Departure patients with every aspect of planning and coordinating their global dental care.RESPONSIBILITIES:Convert phone calls, chats, emails, and other communication channels from leads into dental & medical bookings at dental/medical clinics.Coordinate appointment bookings between dental providers and patients in English and/or any other languages.Source new sales opportunities through inbound lead follow-up and coverage on all front lines (phone/chat/live chat/social media).Recommend promotions that can help patients save money on their medical or dental treatment.Follow the suggested script provided to all Inside Sales Representatives in the Best Practice System (BPS) documentation and training.Maintain 100% front-line availability/coverage on phones, chat, email, WhatsApp for mornings, days, nights, and weekends assigned per the Sales roster.Collaborate with other Jr & Sr. inside sales team members to achieve company sales goals.Meet and beat the sales quota (revenue, estimated gross booking value - EGBV), cancellation/no show rates, invoice rates established per month; if sales quota is not met the contractor will be coached for improvement, if no improvement sales leads reduced and/or removed, and if no material improvement seen - contract terminated.Spend 40% on the front line and 60% on prospect/patient follow-up.Ensure material call/WhatsApp follow-up with each patient (pre|post-VIP) with a +95% compliance rate to assure appointment attendance and sales targets.Daily tracking and monitoring of Sales funnel, conversions, and projections.Proactively identify systemic issues that need to be resolved to prevent future customer concerns.Respond swiftly and courteously to customer inquiries or complaints.Upgrade patients by recommending higher-value dental or medical treatments