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**About Us**:Medical Departures Inc. is the world leader in finding and booking global doctors & dentists with a network of +6000 clinics/hospitals & +10,000 doctors/dentists in 29 different countries.
We are a fully remote company.
The team is spread throughout Latin-America, Europe, Africa, and Asia.
With more than 50 team members, the team forms a well-linked network across a variety of locations, lifestyles, and backgrounds.
**BENEFITS**:**SALARY**: 800 USD to 1,200 USD monthly (Base on experience)**COMMISSION**:5% for all revenue over base salary and n maximum limit (uncapped)**BENEFITS**: 100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity/paternity**HIRING STATUS**:Contractor (Full Time) / 2 months (60 days)**About the role**:**RESPONSIBILITIES**:- Coordinate appointment bookings between dental providers and patients in English and/or any other languages- Source new sales opportunities through inbound lead follow-up and coverage on all front lines (phone/chat/live chat/social media)- Recommend promotions that can help patients save money on their medical or dental treatment- Follow the suggested script provided to all Inside Sales Representatives in the Best Practice System (BPS) documentation and training- Collaborate with other Jr & Sr. inside sales team members to achieve company sales goals.- Meet and beat the sales quota (revenue, estimated gross booking value - EGBV), cancellation/no show rates, invoice rates) established per month, if sales quota is not met the contractor will be coached for improvement, if no improvement sales leads reduced and/or removed and if no material improvement seen - contract terminated.- Inside Sales - Jr.
Sales Agent will spend 40% on the on front line and 60% on prospect/patient follow up- Material call/WhatsApp follow up with each patient (pre|post-VIP) with a +95% compliance rate to assure appointment attendance and sales targets- Daily tracking and monitoring of Sales funnel, conversions, and projections- Proactively identify systemic issues that need to be resolved to prevent future customer concerns- Respond swiftly and courteously to customer inquiries or complaints- Upgrade patients by recommending higher-value dental or medical treatments- Adjust sales presentation based on success/fail averages- Coordinate with other departments (Sales managers, Marketing department, Content Department, Supply department); - Record details of inquiries, comments, and complaints.- Log and track all leads through our CRM (Zoho).- Build a strong sales pipeline by following up on cold leads and referrals for future bookings.- Work within the agreed schedule.
(Available to work on weekends if required)- Attend training and coaching sessions as required