Job Title: Product and Services Portfolio Director Job Purpose The Product and Services Portfolio Director is responsible for directing and defining the portfolio of products and services required by our clients to ensure compliance with the growth and development strategy of RBB's business in Mexico. The holder of this position must consider multiple factors to create, formalize, and guarantee a value offer made up of products that cover the current needs of our clients. Create, formalize and guarantee a value offer made up of products that guarantee to cover the current needs of our clients Define the placement strategy for each of the products and services as well as the expected penetration target Monitor the market to ensure that the proposition is competitive and adequate both in functionalities and in pricing Define the appropriate operational processes for each of the new products Ensure proper automation and simplification that allows us to be efficient and competitive For the development of this function, the owner must establish a close relationship with the central areas (products, communication, marketing, regulatory), commercial teams, 2LoD, and 3rd LoD. Key Responsibilities Product strategy design Creation, design, and execution of transactional and digital product strategy for the RBB segment Prepare the differentiated value offer for SMEs in Mexico Management of prices, commissions, installation of new processes for new products Define Electronic Banking needs and agree on the design, development, adaptation, distribution, and approval of new products and existing improvements with GPS Define product needs / agree design, adaptation development, distribution, and approval of new products and existing improvements with owners of products to be distributed Customer Experience (Complaints and NPS) Design of materials and MKT campaigns / benchmarking / Market knowledge P&L management J-18808-Ljbffr