Salary: £3000-£3500 Per Month, Full-timeJob Description:Onsite supportBreak Fix supportIMACD ServicesOnsite end user software support servicesDeskside software SupportRefresh & DisposalHands & Feet SupportWarehouse and Technology Support ServicesService Description:Provide support for customer-approved end user devices such as desktops, laptops, and printers.Provide priority assistance to VIP users when feasible.Provide IMACD and administrative support – Hands and feet for client locations during local business hours for the End User Computing, print and file server, IP telephony, and video conferencing systems.Third Party Vendor (TPV) and OEM coordination for PCs, laptops, and printers.Provide hands and feet support on demand for audio-visual rooms system in coordination with the collaboration team.Provide hands and feet support for the IP telephony end user device, i.E., IP telephone, when required.Onsite Support Services: IMACD, hardware break/fix support, deskside software support, refresh & disposal, hands & feet support.Service Requests and IMACDs.Hardware break/fix support of customer-provided end-user devices.Hands and Feet Support for Server Break/Fix.End User Desk Side Support.Knowledge management (SOPs, Troubleshooting Guide).Inventory management for client locations.The on-site support services shall be provided during local business hours.Fluency in local language as per the geographical and cultural requirement and English speaking to a good standard.Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds, and changes for all EUC equipment, software, and related services for the customer.Coordinate, plan, and schedule IMACDs with all affected IT functions.Our global experts are ready to help your business. Get in touch with one of our experts today.#J-18808-Ljbffr