Company InformationPACCAR isrtune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehiclnancial, and customer servields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light:, medium:And heavy:Duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customiznancial services, information technology and truck parts related to its principal business.Whether you want to design the transportation technology of tomorrow, support the stanctions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get startedDivision InformationPACCAR's Information Technology Division (ITD), located in Renton, WA utilizes cutting:Edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector.Requisition SummaryWe are lookir a high energy contributor who is willing to work in a dynamist:Paced environment and wants to make a significant differenr our business. This position provides technical suppor our rnal customers. Responsibilities include initial assessment, triage, research, and resolution of incidenr PACCAR Enterprise Applications and Infrastructure.Jnctions / Responsibilities:Provide Tier 1 IT service support:Use incident management toools and processes to assess, triage and resolve technical issues:Createsupport instructior new projects:Maintain Knowledgebase and other internal processes and procedures:Support deployed systems:Perform other duties as assigned**Qualifications**:::Must be able to work a 6:00AM:3:00PM shift:Must exible to work other shifts as needed:Proven problem solving and troubleshooting skills:Ability to work in a team environment:Knowledge of PC OS systems; hardware and software:Demonstrated analytical skills:Ability to effectively communicate in English:Both verbally and in writing:Customer service oriented:Proven ability to multi:Task and stay organized:Must be able to work independently:Conceptual understanding of LAN/WAN network infrastructure, Mainframe and AS400:Must be able to provide phone support in an office/desk work setting. Manual drity is required.EducationBachelor's degree in Computer Science, Information Systems or equivalent Importante empresa required.IT Technical Certification (MCP, MCSE or MCSA) desiredAdditional Job Board InformationPACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.