Desktop Support Analyst-Field Tech

**Req ID**: 300454

We are currently seeking a Desktop Support Analyst-Field Tech to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
- Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers.
- Uses advanced tools /technical knowledge to remediate cliente problems and conduct scheduled installations.
- Provides technical feedback on technical process issues to improve overall service delivery.
- May act as team lead at times and coach team members.
- Proficient in Windows operating system environment
- Knowledge of Linux/Unix operating systems may be required.
- Strong client servisse skills.

**About NTT DATA**

**NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.